Refund Policy

THE ADHD ENTREPRENEUR

Last Updated: August 14, 2026

1. SCOPE AND APPLICATION

This Refund Policy (“Policy”) forms part of the Master Services Agreement (“MSA”) between ADHD Entrepreneur Ventures LLC, a Wyoming limited liability company (“Company”), and the purchaser of Company services (“Client”). Where stated in the MSA, this Policy is incorporated into the MSA by reference.

This Policy also applies to purchases governed by Company’s Terms of Purchase where expressly incorporated or referenced.

Certain Company Services, including The Accelerator, are offered for business and professional purposes.

For those Services, Client represents that Client is purchasing primarily for purposes related to Client’s trade, business, profession, or entrepreneurial activities and not primarily for personal, family, or household purposes.

Client is not required to operate through an incorporated company or separate legal entity. Sole proprietors, freelancers, independent professionals, and entrepreneurs may qualify as business Clients when purchasing primarily for business or professional purposes.

Nothing in this Policy excludes, restricts, or waives any right or remedy that cannot lawfully be excluded, restricted, or waived under applicable law.

2. GENERAL REFUND POSITION

Subject to the exceptions described in Section 3 and any non-waivable rights under applicable law, all fees paid or payable to Company under an applicable MSA or purchase agreement are non-cancellable and non-refundable.

Client’s payment obligations are not affected solely by:

• Client’s level of participation;

• attendance or non-attendance;

• completion or non-completion of the program;

• failure to use available resources;

• change of mind;

• business pivot or strategic redirection;

• loss of motivation;

• dissatisfaction with results;

• perceived lack of value;

• discovery of competing offers; or

• failure to achieve a desired business outcome.

No partial, pro-rata, conditional, or value-based refund will be issued except as expressly provided by this Policy, the applicable MSA, or applicable law.

Where Client has selected a payment plan, the payment plan is a method of paying the agreed purchase price and does not, by itself, create a month-to-month or cancel-anytime arrangement.

3. EXCEPTIONS

The following circumstances may provide grounds for a refund, credit, payment accommodation, or release from outstanding payment obligations.

3.1 Hardship and Extraordinary Circumstances

Company may consider discretionary relief, on a case-by-case basis and in good faith, in documented circumstances including:

(a) Serious illness or incapacity. Serious illness or incapacity of Client that materially prevents Client from participating in or paying for the program for a continuous period exceeding sixty (60) days.

Company may request reasonable supporting documentation from a licensed medical practitioner or other appropriate source.

(b) Death of Client. In the event of Client’s death, Company may release Client or Client’s estate from remaining payment obligations upon receipt of reasonable documentation. Amounts already paid are generally non-refundable except where applicable law requires otherwise.

(c) Death or serious emergency involving an immediate family member or primary dependent. Where such circumstances materially prevent Client’s continued participation or ability to meet payment obligations.

Company may request reasonable supporting documentation.

(d) Force Majeure Event. A Force Majeure Event as defined in the applicable MSA that materially prevents Client’s continued participation or ability to meet payment obligations for a sustained period.

(e) Catastrophic business event. A documented catastrophic business event, including formal insolvency or similar circumstances demonstrating that continued payment has become genuinely impossible.

A routine downturn in revenue, loss of a Client, business pivot, change in strategy, or ordinary cash-flow difficulty does not automatically constitute a catastrophic business event.

Relief under this Section may include, at Company’s discretion:

• restructuring remaining payments;

• temporarily modifying a payment schedule;

• transferring enrollment to a future program or cohort;

• providing a partial credit toward a future Company program;

• extending access;

• or, in exceptional circumstances, releasing Client from some or all remaining payment obligations.

Any relief under this Section is discretionary unless applicable law requires otherwise.

Company’s determination under this discretionary hardship provision is final, subject to any non-waivable rights or remedies available under applicable law.

3.2 Ordinary Program Pauses Are Not Payment Pauses

A temporary pause in Client’s participation in a Company program is separate from a hardship accommodation under Section 3.1.

For The Accelerator, Client may request a temporary program pause in accordance with the pause provisions of the MSA.

Unless Company expressly agrees otherwise in writing:

• a program pause pauses participation or access only;

• a program pause does not suspend, defer, reduce, or cancel scheduled payments;

• Client’s payment plan continues according to the agreed payment schedule;

• Client must remain current on all payments during the pause to maintain enrollment; and

• a program pause does not create a right to a refund or release from the remaining purchase price.

Any exception involving a pause, restructuring, or modification of payments must be separately approved by Company under Section 3.1 or otherwise agreed in writing.

3.3 Non-Waivable Small-Business and Unfair-Contract-Term Rights

Nothing in this Policy limits rights that apply to Client under a non-waivable small-business, unfair-contract-term, consumer-protection, or similar statutory regime.

This may include, where applicable, protections available to qualifying small businesses under the Australian Consumer Law or equivalent laws in other jurisdictions.

Where a court, regulator, or other competent authority determines that a provision of the MSA or this Policy is unenforceable or unfair under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable or severed where appropriate.

Any statutory refund, cancellation, compensation, or other remedy that cannot lawfully be waived remains available notwithstanding Section 2.

3.4 Non-Delivery or Material Failure by Company

Where Company:

(a) cancels a program and does not provide a reasonably equivalent replacement;

(b) is unable to resume or provide reasonably equivalent Services within ninety (90) days following a Force Majeure Event, where the applicable MSA provides for such substitution; or

(c) materially removes or changes core contracted program inclusions without Client’s agreement and does not provide a reasonably equivalent substitute,

Client may be entitled to a refund of the unused portion of fees paid, calculated on a reasonable pro-rata basis.

This Section does not apply to reasonable changes in:

• scheduling;

• individual instructors, coaches, contractors, or team members;

• technology or platforms;

• formatting;

• delivery methods;

• supplemental resources;

• session sequencing; or

• other non-material operational aspects of the program,

provided the overall contracted Service remains materially equivalent.

3.5 Statutory Payment and Banking Rights

Nothing in this Policy or the MSA limits any non-waivable right or remedy available to Client under applicable banking, payment-card, electronic-transfer, or payment-services law.

The existence of a statutory payment-dispute right does not, by itself, determine whether the underlying contractual payment obligation is valid or extinguished.

4. CIRCUMSTANCES THAT DO NOT GENERALLY QUALIFY FOR A REFUND

Subject to applicable law, the following circumstances do not independently create a right to a refund, cancellation, or release from payment obligations:

(a) Client elects not to participate in or attend all or part of the program;

(b) Client does not complete the program;

(c) Client does not use coaching calls, resources, community access, or other benefits made available;

(d) Client is dissatisfied with results, outcomes, or perceived value;

(e) Client changes business strategy, direction, niche, offer, employment, or professional priorities;

(f) Client experiences ordinary fluctuations in business revenue or cash flow;

(g) Client loses motivation, interest, availability, or desire to continue;

(h) Client discovers another provider, program, methodology, or competing offer;

(i) Client no longer believes the program is the right fit;

(j) Client cancels or replaces the payment method associated with a payment plan;

(k) Client requests a program pause under Section 3.2;

(l) Client stops participating without completing an authorized termination process available under the applicable MSA; or

(m) for The Accelerator, Client attempts to cancel or avoid the Payment Commitment established in the MSA except where permitted by the MSA, this Policy, a written agreement with Company, or applicable law.

5. CHARGEBACK AND PAYMENT-DISPUTE PROCEDURE

Company encourages Clients to contact Company before initiating a chargeback, payment dispute, or reversal so Company has an opportunity to investigate and resolve the matter.

Where permitted by applicable law and consistent with any applicable deadline for exercising Client’s payment-dispute rights, Client should:

(a) notify Company in writing at contact@adhdinbiz.com;

(b) describe the disputed transaction and basis for the dispute;

(c) identify the relief requested; and

(d) allow Company up to ten (10) business days to investigate and respond.

Nothing in this Section requires Client to delay or waive a payment-dispute right where doing so would cause Client to miss a legally protected deadline or otherwise impair a non-waivable right.

Where Company reasonably believes a chargeback concerns a validly authorized transaction or contractual payment obligation, Company may provide the applicable bank, payment processor, card network, or other institution with evidence relating to:

• Client’s purchase;

• accepted agreements;

• transaction authorization;

• Service access;

• program participation;

• communications;

• payment history; and

• applicable refund and cancellation terms.

Company may suspend access to Services while a payment dispute remains unresolved where permitted by the applicable agreement and law.

A chargeback or payment dispute does not, by itself, cancel the underlying MSA or extinguish payment obligations that remain legally enforceable.

6. PROCEDURE FOR REFUND OR HARDSHIP REQUESTS

To request relief under Section 3, Client should:

(a) submit a written request to contact@adhdinbiz.com with the subject line “Refund or Hardship Request — [Client Name or Business Name]”;

(b) identify the program, membership, product, or Service at issue;

(c) provide the date of enrollment or purchase;

(d) explain the specific basis for the request;

(e) identify the relief requested; and

(f) provide supporting documentation where reasonably necessary to evaluate the request.

Company may request additional information reasonably necessary to evaluate eligibility.

Company will generally acknowledge receipt within three (3) business days and aims to provide a substantive response within ten (10) business days after receiving sufficient information to evaluate the request.

Where Company approves a monetary refund, Company will generally initiate processing within fourteen (14) calendar days after approval.

The time required for the refund to appear in Client’s account may depend on the payment processor, financial institution, and payment method.

7. REFUNDS TO ORIGINAL PAYMENT METHOD

Unless Company agrees otherwise or applicable law requires another method, approved refunds will be returned to the original payment method used for the transaction.

Company is not responsible for delays caused by banks, card networks, payment processors, currency conversions, or other financial institutions after Company has properly initiated the refund.

8. PROGRAM TRANSFERS AND CREDITS

Where Company offers a program transfer, future credit, extended access, or other accommodation instead of a refund, the terms of that accommodation will be provided in writing.

Unless otherwise agreed in writing:

• credits have no cash value;

• credits may not be transferred to another person;

• credits may be subject to an expiration date;

• accepting a credit or transfer in settlement of a refund request resolves the request to the extent stated in the written accommodation.

9. RELATIONSHIP TO THE MSA AND OTHER TERMS

For a Service governed by an MSA, the MSA controls the overall Client relationship.

This Policy governs refund, cancellation, hardship, and related payment-relief matters to the extent incorporated into the MSA.

If there is a direct conflict between this Policy and the MSA concerning a refund or cancellation matter, the MSA controls unless:

(a) the MSA expressly provides that this Policy controls;

(b) Company has subsequently agreed in writing to more favorable terms for Client; or

(c) applicable law requires a different result.

Company’s Terms of Purchase govern transaction mechanics not otherwise addressed by the MSA or this Policy.

Company’s Terms of Use govern general Website and platform use.

10. NO WAIVER OF STATUTORY RIGHTS

Nothing in this Policy is intended to exclude, restrict, modify, or waive any guarantee, right, remedy, cancellation right, refund entitlement, banking protection, or other protection that applicable law prohibits the parties from excluding, restricting, modifying, or waiving.

Where applicable law conflicts with this Policy, applicable law controls to the extent of that conflict.

11. AMENDMENTS

Company may amend this Policy from time to time.

Changes apply prospectively.

For active Clients whose MSA incorporates this Policy, material changes affecting existing contractual rights or obligations will be handled in accordance with the amendment provisions of the applicable MSA.

Company will not retroactively eliminate an accrued refund or cancellation right through an amendment to this Policy.

12. GOVERNING LAW

For Services governed by an MSA, the governing-law and dispute-resolution provisions of the MSA control.

For purchases not governed by an MSA, this Policy is governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

13. CONTACT

Refund, hardship, billing, and cancellation requests may be directed to:

ADHD Entrepreneur Ventures LLC

701 Tillery Street Unit 12 Suite 3474

Austin, TX 78702

United States of America

Email: contact@adhdinbiz.com